PRIVACY POLICY

Effective Date: October 1, 2025
Last Updated: October 1, 2025

TRAVEL24 LLP (“we,” “us,” or “our”) operates the international online reservation platform and website travel24online.cc (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.

We use your data to provide and improve our travel consulting, concierge, and reservation services. By using the Site, you agree to the collection and use of information in accordance with this policy.

  1. INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide, process, and improve our booking services to you.

Types of Data Collected:

  • Personal Data: While using our Site or coordinating with our consultants, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to: Email address, First name and last name, Phone number, Billing Address, and Passport/ID details (when required for luxury hotel or transport reservations).
  • Usage Data: We may also collect information on how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  1. USE OF DATA

TRAVEL24 LLP uses the collected data for various operational purposes:

  • To provide, maintain, and monitor the performance of our online reservation platform.
  • To process your secure online card transactions and issue automated digital booking receipts.
  • To coordinate your custom travel itineraries, luxury hotel bookings, elite entertainment, and high-end car rentals.
  • To provide dedicated customer support and handle cancellation or refund requests.
  • To detect, prevent, and address technical, security, or fraudulent payment issues.
  1. DATA PROTECTION AND SECURE CARD PAYMENTS

The security of your financial data is of paramount importance to us. All online card processing on our Site is handled through secure, fully certified third-party payment gateways (such as Stripe, PayPal, or Braintree) that comply with the Payment Card Industry Data Security Standard (PCI-DSS).

We do not store or collect your electronic payment card details on our servers. All credit/debit card information is provided directly to our third-party payment processors, whose use of your personal information is governed by their respective Privacy Policies.

  1. TRANSFER AND DISCLOSURE OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

TRAVEL24 LLP will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We do not sell, rent, or lease your personal data to third parties. We may disclose your Personal Data only in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of TRAVEL24 LLP, or prevent legal liability.

  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information to enhance your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

  1. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

  1. CONTACT US

If you have any questions about this Privacy Policy, please contact our corporate headquarters:

  • Company Name: TRAVEL24 LLP
  • Jurisdiction: Sharjah Media City Free Zone (SHAMS), Sharjah, United Arab Emirates
  • Registered Corporate Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE
  • Contact Email: [email protected]